Who we are
Our website address is: https://3dluciia.com.
3dluciia is an independent 3D character artist offering professional services and limited-edition collectible art pieces.
Comments
At this time, comments are not enabled on this website.
If comments are enabled in the future, the data shown in the comments form, as well as the visitor’s IP address and browser user agent string, may be collected to help with spam detection.
Media
If you upload images to the website (for example, through forms or submissions), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract any location data from images displayed on the site.
Cookies
This website uses cookies strictly necessary for functionality, performance, and secure checkout.
You can manage or disable cookies through your browser settings.
Embedded content from other websites
Pages on this website may include embedded content (such as videos or images). Embedded content behaves as if you had visited the external website directly and may collect data or use cookies.
Who we share your data with
We do not sell, rent, or share your personal data with third parties.
It is only processed by essential service providers (hosting, payment, shipping) strictly required to operate this website.
How long we retain your data
Personal data related to orders is retained only as long as required to fulfill legal, accounting, and customer support obligations.
What rights you have over your data
nder GDPR, you have the right to:
- Access your personal data
- Request correction or deletion
- Request restriction of processing
You may exercise these rights by contacting us through the website.
Where your data is sent
Form submissions may be checked through automated spam detection services.
Payments
Payments are processed securely via Stripe.
3dluciia does not store or have access to your full payment details.
Stripe may collect and process payment-related data in accordance with its own privacy policy.
Orders & Shipping
Personal data provided during the checkout process is used exclusively to:
- process and fulfill orders
- manage shipping and delivery
- handle customer support related to purchases
This information is not used for marketing purposes unless explicit consent is given.
Limited Edition Products
Toy art pieces sold through this website are produced in limited editions.
Due to the nature of limited collectible items, returns are only accepted in the case of damaged products or manufacturing defects.
Contact
For privacy-related questions, please use the contact form available on this website.
Terms and Conditions
General Information
This website is operated by 3dluciia, an independent artist selling limited-edition collectible art pieces.
By placing an order, you agree to these Terms and Conditions.
Products
All products sold are artistic collectibles produced in limited editions.
Product images are for reference purposes. Minor variations may occur due to the handcrafted nature of the items.
Pricing
All prices are displayed in EUR and include applicable taxes unless stated otherwise.
Shipping costs are calculated at checkout.
Payments
Payments are processed securely via Stripe.
Orders will only be processed once payment has been successfully completed.
Shipping
We ship worldwide.
Shipping times are estimates and may vary depending on destination.
3dluciia is not responsible for delays caused by customs, carriers, or external factors.
Any customs duties or import taxes are the responsibility of the buyer.
Returns & Right of Withdrawal
Due to the nature of limited-edition collectible art, returns are only accepted in the following cases:
- The product arrives damaged
- There is a manufacturing defect
Customers must notify us within 48 hours of delivery and provide photographic evidence.
No returns are accepted for change of mind.
Damaged Items
If your item arrives damaged, please contact us within 48 hours with clear photos of the packaging and product.
Intellectual Property
All designs, characters, images, and artworks are the intellectual property of 3dluciia.
Purchasing a product does not grant reproduction or commercial rights.
Liability
3dluciia shall not be held liable for improper use of collectible items.
Governing Law
These terms are governed by the laws of Spain and the European Union.
Legal Notice
Website owner: 3dluciia
Activity: Independent artist – digital art and collectible art sales
Website: https://3dluciia.com
This website is operated by a private individual acting as an independent creator.
All content on this website (images, text, designs, artworks) is protected by intellectual property laws.
Unauthorized reproduction, distribution, or commercial use is prohibited.